HELP CENTER

* What types of jewelry do you offer on your website?

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We offer a wide range of jewelry including earrings, bracelets, necklaces, rings, and more. We have a variety of styles to choose from including traditional, contemporary, and designer pieces.

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* How do I know if a piece of jewelry is real or fake?

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All of our jewelry is made of high-quality materials and is guaranteed to be authentic. If you have any doubts about the authenticity of a piece of jewelry, please contact us and we will be happy to provide you with any additional information you may need.

 

* Can I return or exchange a piece of jewelry if I am not satisfied?

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Yes, we offer a 30-day return policy for all of our jewelry. If you are not completely satisfied with your purchase, you can return it for a refund or exchange it for something else. Please contact us for more information on how to return or exchange your purchase.

 

* How do I care for my jewelry?

 

We recommend storing your jewelry in a dry, cool place and avoiding exposure to moisture, heat, and sunlight. To clean your jewelry, simply wipe it down with a soft cloth and mild soap and water. Avoid using harsh chemicals or ultrasonic cleaners as they can damage the jewelry.

 

* Do you offer custom jewelry design services?

 

Yes, we offer custom jewelry design services to help you create the perfect piece of jewelry to suit your unique style and needs. Please contact us for more information on how to get started with a custom jewelry design project.

 

* How long will it take to receive my order?

 

We process orders within 24 hours of receiving them and ship them via standard shipping. Delivery times vary depending on your location, but you can expect to receive your order within 5-7 business days.